Introduction
At Classic Learning, we are deeply committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile applications.
We recognize that students, parents, and teachers trust us with their personal data. As an educational technology platform serving Indian students, we take this responsibility seriously and comply with applicable data protection laws and regulations.
1. Information We Collect
We collect various types of information to provide you with our learning services:
- Personal Information: Student name, class/grade level, school name, and date of birth
- Guardian Information: Parent/guardian name, email address, and mobile number
- Contact Details: Email address and mobile number for communication purposes
- Login Credentials: Username and hashed passwords for account security
- Usage Data: AI doubt solver interactions, test performance, learning activity logs, and time spent on chapters
- Technical Data: IP address, browser type, device type, operating system, and general location data
2. How We Use Information
We use the information we collect for the following purposes:
- To provide and maintain our learning platform and services
- To personalize your learning experience based on your class, subject interests, and learning patterns
- To generate performance reports and progress analytics for students and guardians
- To improve and optimize our platform features, content, and AI capabilities
- To provide AI-based academic assistance and answer student doubts
- To send important notifications, updates, and administrative communications
- To ensure the security and integrity of our platform
3. AI Usage Disclosure
Classic Learning uses artificial intelligence to assist students with academic doubts and provide explanations. Please understand the following about our AI services:
Scope of AI Assistance
Our AI provides explanations, solutions, and guidance limited to the selected class, subject, and chapter. The AI is trained to respond within the curriculum scope only.
Not a Teacher Replacement
AI responses are designed to complement classroom learning and teacher guidance, not replace them. We strongly encourage students to discuss concepts with their teachers.
Educational Guidance Only
All AI responses are provided for educational guidance and exam preparation purposes only. Students should use critical thinking and verify information with authoritative sources.
4. Data Protection & Security
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- Encryption of sensitive data during transmission and storage
- Secure authentication mechanisms for user accounts
- Regular security audits and updates to our systems
- Access controls to limit who can view personal information
- Staff training on data protection and privacy practices
However, no method of transmission over the internet is 100% secure. While we strive to use reasonable measures to protect your information, we cannot guarantee absolute security.
5. Children's Privacy
Classic Learning is designed for students under 18 years of age (Class 8-12). We take special care to protect the privacy of children:
- We collect information with parental consent from parents or guardians
- We do not knowingly market to children or collect information from children under 13 without parental consent
- Student data is used strictly for educational purposes as outlined in this policy
- We do not sell student data to advertisers or third-party marketers
- Parents/guardians can request access or deletion of their child's information at any time
6. Data Sharing
Your personal information is precious to us. Here is how we handle data sharing:
No Sale to Third Parties
We do NOT sell, rent, or lease your personal information to advertisers or third parties under any circumstances.
Service Providers
We may share information with trusted service providers (such as payment processors, analytics providers, and hosting providers) only when necessary to provide our services. These providers are bound by confidentiality agreements.
Legal Requirements
We may disclose information when required by law, such as in response to court orders, government requests, or other legal processes.
7. Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience:
- Session Cookies: Used to maintain your login session and remember your preferences while browsing
- Analytics Cookies: Help us understand how users interact with our platform to improve functionality
- Preference Cookies: Remember your settings and selections for a personalized experience
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our platform.
8. User Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of all personal information we have collected about you
- Correction: You can request correction of inaccurate or incomplete information
- Deletion: You can request deletion of your personal information, subject to certain legal requirements
- Opt-out: You can opt out of promotional communications while remaining a platform user
To exercise any of these rights, please contact our support team at classiclearning.in@gmail.com. We will respond to your request within 30 days.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last Updated" date and, if necessary, by sending you a notification.
Your continued use of the Classic Learning platform following any updates to this Privacy Policy constitutes your acceptance of the changes. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Classic Learning Support
Email: classiclearning.in@gmail.com
Response Time: We aim to respond to all inquiries within 5-7 business days
Address: Classic Learning, India
This Privacy Policy complies with the Information Technology Act, 2000, and other applicable Indian data protection laws. We are committed to maintaining the highest standards of data protection and student privacy.